Accurate Documentation & Content, Delivered On Time

I excel at analyzing new systems and turning that newfound expertise into consumable materials for others. That includes end user documentation as well as development documents such as functional specs, diagrams, and research surveys. Over five years of experience combined with an advanced degree from DePaul University guarantee that my work for you will not only be accurate and well designed but ethical and socially aware.

Rapid Acquisition of Domain Knowledge

Inquisitive by nature, I value knowledge greatly. If I cannot complete a task without research, then research must be part of the task. Several years of secondary education through the Masters level have helped to hone my ability to quickly find and utilize information. With my formal education behind me, my real world education continues whether it be through personal time invested in professional development (learning new methodologies and skills) or budgeting time during the work day to learn just a bit more about the technology, history, and stakeholders of my current project. No knowledge gained is knowledge wasted, even if not readily usable yet.

Jack of All Trades, Master of nOne

I have spent the last several years writing technical documentation and managing the company domain for a small but well established Chicago software firm. During that time I have learned a great deal about our users’ industry, our business partners’ industries, and of course the software development life cycle. These years are not anomalies, either, as I have taken advantage of any employment opportunities that fit my full time school and work schedule since the age of sixteen. while still attending school these positions ranged a full gamut of industries from food service, light carpentry & painting, hospitality, automotive service, film projection, and journalism. Through it all I built and maintained my own PCs until I was finally able to put together that true passion with my best skill and become a technical writer.